Banking Advice for Seniors (60+)

At SDB, we want to make your banking experience easier. Whether it’s online, over the phone or in person,
we’re ready to help guide you and your loved ones with ready advice and accessible resources.

  • SDB Card Management: A service that can help you manage all your cards linked to the SBD account and more.
  • SDB Care Connect: A service that can help manage your financial affairs and arrange personal care services.
  • COVID-19: Stay up-to-date on our COVID-19 relief measures, banking solutions and timely advice.
  • Self-serve banking: Learn how you can bank from the comfort of your own home.
  • Fraud protection: Learn tips to protect yourself from fraud, scams, identity theft and false offers.
  • SDB Alerts: Find out what SDB Alerts are and how to recognize them.
  • Advice for your future: Whether it’s retirement, travel or your next big adventure, we want to help you plan for tomorrow.
  • Seniors’ rebate: Save on a wide variety of SDB chequing accounts.
  • Accessibility: See how we make it possible for anyone to access our services.

COVID-19

                As the pandemic challenges Canadians, we’re ready to help guide you with COVID-19 updates.

Self-serve banking

Bank from your home. Learn how with these tutorials.

How to register for SDB online
banking

Learn how to register your personal SDB
account for EasyWeb online banking.

How to log into SDB online banking

This tutorial shows you how to log in using a temporary password received from EasyLine telephone banking when you call 000-0000-000, or visiting your branch.

Go to log-in tutorial >

How to pay a Canadian bill online

Paying Canadian bills on EasyWeb is
fast and simple. To get started, log into
EasyWeb.

Go to bill payment tutorial >

Fraud protection

Learn to identify and avoid the most common types of financial scams.

  • Telemarketing scams >
    Fraudsters may use telemarketing to deceive you with phony offers. They may tell you they’re with SDB,
    but we would never call to ask for your banking information. Don’t take the bait.
  • Identity fraud >
    Identity theft is when someone uses your personal information without your knowledge or consent.
    Be mindful of sharing your personal information.
  • Romance scams >
    Some fraudsters will develop an online romantic relationship with their targets before draining them
    of their savings. Learn how to protect yourself against these dishonest charmers.
  • Protecting your PINs >
    Protecting your PIN is a necessary step in protecting you from potential card fraud.
  • Card copying and skimming >
    Be aware of these methods of credit and debit card fraud so that you can avoid them.
  • How to spot the grandparent scam >
    Learn to recognize when someone is trying to take advantage of your good nature with this common
    scam.

Accessibility

Let us help you with your online experience. We can provide you with different formats for your information,
such as braille or larger fonts. Learn more about our accessibility tips today.

Need to talk to us directly?    Contact us >

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